All Topics

Links in support ticket should be opened in new tab

Under Consideration Muhammad J. ● Support Manager

3 votes

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Mark ticket as spam and block sender in one go

Under Consideration Jon M. ● Support Manager

4 votes

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Enable Oauth2.0 for Incoming Mail/Support Manager

Under Consideration Paul S. ● Support Manager

2 votes

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Enable Oauth2.0 for Outgoing Mail

Planned zenki ● Support Manager ● Comments: 4 ● Reply 2 months ago by Paul S.

7 votes

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Support Tickets: Specify Ticket Contacts

Planned ewh ● Support Manager

18 votes

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Option for clients to select the service for which they are opening the ticket and list the servic

Planned Suhesh ● Support Manager ● Comments: 4 ● Reply 5 months ago by Paul P.

14 votes

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Service Specific Ticket

Planned CodiesLAB.Tech ● Support Manager ● Comments: 4 ● Reply 6 months ago by Markus S.

10 votes

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Ticket Number Formatting

Under Consideration Markus S. 6 months ago ● Support Manager ● No Comments

4 votes

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option to create a ticket for the staff to any email address and no need for them to be under one cl

Under Consideration Suhesh ● Support Manager ● Comments: 7 ● Reply 6 months ago by Markus S.

11 votes

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Support Form Hide description box and autofil subject

Under Consideration Christopher R. 7 months ago ● Support Manager ● No Comments

1 vote

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UX Improvements: Make ticket summary page AJAX aware / edit parameters in summary screen

Under Consideration Jon M. ● Support Manager ● Comments: 1 ● Reply 7 months ago by Jasmine W.

2 votes

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Ability to Designate who Received Paid Invoices

Under Consideration Jason R. ● Support Manager

6 votes

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Messenger system improvements

Under Consideration Chris ● Support Manager ● Comments: 1 ● Reply 1 year ago by tripletmaintenance

2 votes

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No Option to add alternate contacts while opening a ticket

Under Consideration Suhesh 1 year ago ● Support Manager ● No Comments

1 vote

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No CC option for tickets

Under Consideration Suhesh 1 year ago ● Support Manager ● No Comments

1 vote

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