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option to create a ticket for the staff to any email address and no need for them to be under one cl

Under Consideration Suhesh ● Support Manager ● Comments: 7 ● Reply 2 years ago by Markus S.

11 votes

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Support Form Hide description box and autofil subject

Under Consideration Christopher R. 2 years ago ● Support Manager ● No Comments

1 vote

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UX Improvements: Make ticket summary page AJAX aware / edit parameters in summary screen

Under Consideration Jon M. ● Support Manager

3 votes

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Ability to Designate who Received Paid Invoices

Under Consideration Jason R. ● Support Manager

6 votes

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Messenger system improvements

Under Consideration Chris ● Support Manager ● Comments: 1 ● Reply 2 years ago by tripletmaintenance

2 votes

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No Option to add alternate contacts while opening a ticket

Under Consideration Suhesh 3 years ago ● Support Manager ● No Comments

1 vote

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No CC option for tickets

Under Consideration Suhesh 3 years ago ● Support Manager ● No Comments

1 vote

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add a colum in the Open a ticket section for adding custom email address if no client Id is associat

Under Consideration Suhesh 3 years ago ● Support Manager ● No Comments

1 vote

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Allow Ticket Attachments to be Physically Deleted when a Ticket is Deleted/Trashed

Under Consideration turner2f ● Support Manager ● Comments: 1 ● Reply 3 years ago by ProfoundIT

7 votes

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HTTP(S) Endpoints for incoming email

Under Consideration Paul S. 3 years ago ● Support Manager ● No Comments

5 votes

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Delete Single Response from Support Tickets

Under Consideration Muhammad J. 3 years ago ● Support Manager ● No Comments

3 votes

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Staff is viewing / typing alerts per tickets

Under Consideration Michael 3 years ago ● Support Manager ● No Comments

1 vote

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Read status on tickets

Under Consideration Chris ● Support Manager ● Comments: 2 ● Reply 3 years ago by Sebastian

3 votes

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In progress keep on ticket

Under Consideration Michael ● Support Manager ● Comments: 2 ● Reply 4 years ago by Michael

3 votes

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Support Tickets: Include attachments from Blesta admin to clients in their inbox

Completed ewh ● Support Manager ● Comments: 12 ● Reply 4 years ago by Michael

16 votes

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