Requests | Blesta

Requests

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10

Comments

13

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21

Votes

19

Topics

Addon Company is looking for parent company usernames which should not be there

Declined Suhesh ● Comments: 1 ● Reply 2 years ago by Paul P.

No Option to add alternate contacts while opening a ticket

Under Consideration Suhesh 2 years ago ● Support Manager ● No Comments

No CC option for tickets

Under Consideration Suhesh 2 years ago ● Support Manager ● No Comments

add a colum in the Open a ticket section for adding custom email address if no client Id is associat

Under Consideration Suhesh 2 years ago ● Support Manager ● No Comments

option to setup a follow up for tickets

Under Consideration Suhesh 7 years ago ● Support Manager ● No Comments

Option to attach a pdf when a staff is invoicing for extra works done or manual billing

Under Consideration Suhesh ● Support Manager ● Comments: 2 ● Reply 7 years ago by Suhesh

Option to delete a ticket which is not needed like spam mails

Completed Suhesh ● Support Manager

option to create a ticket for the staff to any email address and no need for them to be under one cl

Under Consideration Suhesh ● Support Manager ● Comments: 7 ● Reply 1 year ago by Markus S.

Option for clients to select the service for which they are opening the ticket and list the servic

Planned Suhesh ● Support Manager

Option to add time spend on each ticket like billing time in kayako

Planned Suhesh ● Comments: 11 ● Reply 4 years ago by Ricky T.

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