Requests | Blesta


In progress keep on ticket

Michael shared this idea 2 years ago
Under Consideration

I think it would be nice if the ticket is in the "In Progress" status, replies keep you on the ticket.

For example: button like "Update" or "Update and Stay"

Or a checkbox and save.

Comments (2)


So instead of returning to the ticket listing page, you can update a ticket and stay on the ticket? This would be useful if you are continuing to work the ticket.. and if the client replies, a message will still appear and you can click to load it.


Correct mate