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Blesta Feedback Topic Idea Support Manager

Service Specific Ticket

CodiesLAB.Tech shared this idea 5 years ago

Planned

Client can select the service he needs support for while opening a ticket.

Staff member can choose the service which is supported in particular ticket

The service section will have log of all tickets history that opened per that service.

I like this idea

Comments (3)

Michael ● 5 years ago

Hi there,

Thank you for this request it's planned under the "Custom fields" task for the support manager you can find it here: https://dev.blesta.com/browse/CORE-450

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Markus Simpson ● 1 year ago

Any update on this?

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