Requests | Blesta

Requests

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Allow 'Additional Contacts' to Open & Reply to Support Tickets

Under Consideration Matt M. ● Support Manager ● Comments: 2 ● Reply 2 years ago by Rose A.
5 votes
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Add pre-defined responses above signatures

Under Consideration Michael ● Support Manager ● Comments: 1 ● Reply 2 years ago by Danny
5 votes
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Only clients with a client group can open tickets

Under Consideration Michael ● Support Manager ● Comments: 1 ● Reply 2 years ago by Paul P.
3 votes
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"Sticky HelpDesk Comments" Feature

Under Consideration CodiesLAB.Tech ● Support Manager ● Comments: 5 ● Reply 3 years ago by Ricky T.
2 votes
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Need Ability to Limit File Size and Restrict File Types from Upload

Under Consideration turner2f ● Support Manager ● Comments: 4 ● Reply 3 years ago by Ricky T.
4 votes
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Option to enable captchas on tickets

Planned g4m3r ● Support Manager ● Comments: 2 ● Reply 3 years ago by Michael
6 votes
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Support Manager: Filters

Completed ewh ● Support Manager ● Comments: 5 ● Reply 3 years ago by Michael
6 votes
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Give Feedback after support ticket closes

Planned Muhammad H. ● Support Manager ● Comments: 8 ● Reply 3 years ago by Md.Mahmudul H.
21 votes
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Support staff ratings

Declined Michael ● Support Manager ● Comments: 2 ● Reply 3 years ago by Paul P.
12 votes
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Search content of tickets

Planned Alk ● Support Manager ● Comments: 7 ● Reply 3 years ago by turner2f
13 votes
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Need a WYSIWYG for the "Support Ticket System"

Declined turner2f ● Support Manager ● Comments: 5 ● Reply 3 years ago by Paul P.
7 votes
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