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All Ideas
HelpDesk Tickets Reminders
Under Consideration
CodiesLAB.Tech
6 years
ago
●
Support Manager
●
No Comments
5
votes
Vote
Ability to link to a hidden support department
Under Consideration
Cam G.
6 years
ago
●
Support Manager
●
No Comments
1
vote
Vote
Forward to new ticket form when there is only on department setup
Under Consideration
Michael H.
5 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
Need ability to RE-Assign Tickets to Sub-Accounts
Under Consideration
turner2f
5 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
Need ability to block countries or IP Address of the ticket submitter
Under Consideration
turner2f
5 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
Include Ticket Attachments in the Client's G-Mail and Yahoo email accounts
Under Consideration
turner2f
5 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
Need Ability to Limit File Size and Restrict File Types from Upload
Under Consideration
turner2f
5 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
Make the "Priorities" to be colored buttons for Support Tickets within ADMIN area
Under Consideration
turner2f
5 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
Enable/Disable rate option
Under Consideration
Mohamed A.
4 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
Improvement on filter on support
Under Consideration
Michael
4 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
Make Support Manager multi language capable
Under Consideration
Luis M.
4 years
ago
●
Support Manager
●
No Comments
5
votes
Vote
Staff is viewing / typing alerts per tickets
Under Consideration
Michael
3 years
ago
●
Support Manager
●
No Comments
1
vote
Vote
HTTP(S) Endpoints for incoming email
Under Consideration
Paul S.
3 years
ago
●
Support Manager
●
No Comments
5
votes
Vote
Delete Single Response from Support Tickets
Under Consideration
Muhammad J.
3 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
add a colum in the Open a ticket section for adding custom email address if no client Id is associat
Under Consideration
Suhesh
2 years
ago
●
Support Manager
●
No Comments
1
vote
Vote
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