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Search Results (16) - "Tag: Support Manager"
Ideas
Add Support Ticket Notifications
Completed
Jason R.
●
Plugins
●
Comments:
12
●
Reply
3 months
ago by
Jon M.
26
votes
Vote
Support Manager - Interface Upgrade Suggestions
Under Consideration
turner2f
●
Staff Interface
●
Comments:
3
●
Reply
11 months
ago by
Humaima
7
votes
Vote
Allow Ticket Attachments to be Physically Deleted when a Ticket is Deleted/Trashed
Under Consideration
turner2f
●
Support Manager
●
Comments:
1
●
Reply
1 year
ago by
ProfoundIT
7
votes
Vote
Allow 'Additional Contacts' to Open & Reply to Support Tickets
Under Consideration
Matt M.
●
Support Manager
●
Comments:
2
●
Reply
3 years
ago by
Rose A.
5
votes
Vote
Option to re-assign ticket client and other proposions.
Already Possible
John
●
Support Manager
4
votes
Vote
Sale and Billing separate email templates and functions.
Under Consideration
Brent D.
7 years
ago
●
Plugins
●
No Comments
3
votes
Vote
Set "Assigned to" automatically to the last agent which replied
Under Consideration
Atypical6740
●
Plugins
●
Comments:
1
●
Reply
1 year
ago by
Jon M.
3
votes
Vote
Slack Intrgration
Planned
John
●
Events / Hooks
●
Comments:
1
●
Reply
4 years
ago by
Paul P.
3
votes
Vote
Make the "Priorities" to be colored buttons for Support Tickets within ADMIN area
Under Consideration
turner2f
4 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
UX Improvements: Make ticket summary page AJAX aware / edit parameters in summary screen
Under Consideration
Jon M.
●
Support Manager
3
votes
Vote
"Awaiting Client Reply" ticket status shouldstill be considered as "Open"
Under Consideration
turner2f
●
Support Manager
●
Comments:
1
●
Reply
4 years
ago by
Ricky T.
2
votes
Vote
Need ability to block countries or IP Address of the ticket submitter
Under Consideration
turner2f
4 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
Include Ticket Attachments in the Client's G-Mail and Yahoo email accounts
Under Consideration
turner2f
4 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
Need Ability to Limit File Size and Restrict File Types from Upload
Under Consideration
turner2f
4 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
Improvement on filter on support
Under Consideration
Michael
3 years
ago
●
Support Manager
●
No Comments
2
votes
Vote
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