All Ideas

Support Manager: Filters

Completed ewh ● Support Manager ● Comments: 5 ● Reply 6 years ago by Michael

6 votes

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Ability to Designate who Received Paid Invoices

Under Consideration Jason R. ● Support Manager

6 votes

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Option to enable captchas on tickets

Planned g4m3r ● Support Manager ● Comments: 2 ● Reply 6 years ago by Michael

6 votes

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Need the ability to MANUALLY RE-allocate a ticket to any account

Completed turner2f ● Support Manager ● Comments: 1 ● Reply 8 years ago by espse

5 votes

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Allow 'Additional Contacts' to Open & Reply to Support Tickets

Under Consideration Matt M. ● Support Manager ● Comments: 2 ● Reply 5 years ago by Rose A.

5 votes

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HelpDesk Tickets Reminders

Under Consideration CodiesLAB.Tech 6 years ago ● Support Manager ● No Comments

5 votes

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Add pre-defined responses above signatures

Under Consideration Michael ● Support Manager ● Comments: 1 ● Reply 5 years ago by Danny

5 votes

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Make Support Manager multi language capable

Under Consideration Luis M. 4 years ago ● Support Manager ● No Comments

5 votes

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HTTP(S) Endpoints for incoming email

Under Consideration Paul S. 3 years ago ● Support Manager ● No Comments

5 votes

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Ticket Number Formatting

Under Consideration Markus S. 2 years ago ● Support Manager ● No Comments

5 votes

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Need Ability to Limit File Size and Restrict File Types from Upload

Under Consideration turner2f ● Support Manager ● Comments: 4 ● Reply 5 years ago by Ricky T.

4 votes

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option to setup a follow up for tickets

Under Consideration Suhesh 8 years ago ● Support Manager ● No Comments

4 votes

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Option to re-assign ticket client and other proposions.

Already Possible John ● Support Manager

4 votes

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Mark ticket as spam and block sender in one go

Under Consideration Jon M. ● Support Manager

4 votes

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Support Manager: Tag to quote last response

Under Consideration ewh ● Support Manager ● Comments: 6 ● Reply 9 years ago by ewh

3 votes

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Requests