Ability to Designate who Received Paid Invoices
Again, need an additional option to customize what contacts on an account gets what emails. A lot of the time, primary account holders may be the "owner" but do not wish to receive all correspondence. e.g. Invoices, Ticket Responses, Paid Receipts, etc. We have a few clients who designate either someone they have in-house to submit support tickets or receive invoices, or they may have a 3rd Party Vendor (e.g. bookkeeper) to handling all of their payment processing.