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Requests

Add Invoice details and the invoice PDF to the Payment Approved email.

pixel shared this idea 3 weeks ago
Under Consideration

Currently when an invoice is paid in the client portal, the email that the customer receives has a reference to a transaction number, but not any reference to the actual Invoice being paid or invoice line items.

This may cause some confusion as a customer may not know what the charge was for (especially if using auto-debit) and or has multiple services, invoices a month.

Please provide the option to attach the PDF invoice with the Payment Approved email (and or) provide more tags to gain access to invoice variables in the email template so we can access invoice# and invoice line items.

Comments (1)

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The customer should also receive an Invoice Delivery email too, have you got that email template enabled?