All Ideas

Make Support Manager multi language capable

Under Consideration Luis M. 2 years ago ● Support Manager ● No Comments

4 votes

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Improvement on filter on support

Under Consideration Michael 2 years ago ● Support Manager ● No Comments

2 votes

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Support Manager Client tickets overview

Under Consideration Michael ● Support Manager

2 votes

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Only clients with a client group can open tickets

Under Consideration Michael ● Support Manager ● Comments: 1 ● Reply 2 years ago by Paul P.

3 votes

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Enable/Disable rate option

Under Consideration Mohamed A. 2 years ago ● Support Manager ● No Comments

3 votes

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Add pre-defined responses above signatures

Under Consideration Michael ● Support Manager ● Comments: 1 ● Reply 2 years ago by Danny

5 votes

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Make the "Priorities" to be colored buttons for Support Tickets within ADMIN area

Under Consideration turner2f 3 years ago ● Support Manager ● No Comments

3 votes

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Need Ability to Limit File Size and Restrict File Types from Upload

Under Consideration turner2f 3 years ago ● Support Manager ● No Comments

2 votes

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Allow Ticket Attachments to be Physically Deleted when a Ticket is Deleted/Trashed

Under Consideration turner2f ● Support Manager ● Comments: 1 ● Reply 11 months ago by ProfoundIT

7 votes

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Include Ticket Attachments in the Client's G-Mail and Yahoo email accounts

Under Consideration turner2f 3 years ago ● Support Manager ● No Comments

2 votes

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Need ability to block countries or IP Address of the ticket submitter

Under Consideration turner2f 3 years ago ● Support Manager ● No Comments

2 votes

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"Awaiting Client Reply" ticket status shouldstill be considered as "Open"

Under Consideration turner2f ● Support Manager ● Comments: 1 ● Reply 3 years ago by Ricky T.

2 votes

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Need ability to RE-Assign Tickets to Sub-Accounts

Under Consideration turner2f 3 years ago ● Support Manager ● No Comments

3 votes

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Forward to new ticket form when there is only on department setup

Under Consideration Michael H. 3 years ago ● Support Manager ● No Comments

3 votes

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Option to re-assign ticket client and other proposions.

Already Possible John ● Support Manager

4 votes

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Requests