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Search Results (53) - "tag%3Aservice level tickets"
Ideas
Support Tickets: Ability to delete tickets from admin area
Completed
ewh
●
Support Manager
●
Comments:
4
●
Reply
6 years
ago by
ewh
12
votes
Vote
Need Ability to Get an Admin Nag Notification for Outstanding Tickets
Declined
turner2f
●
Support Manager
●
Comments:
1
●
Reply
3 years
ago by
Jonathan R.
2
votes
Vote
option to setup a follow up for tickets
Under Consideration
Suhesh
6 years
ago
●
Support Manager
●
No Comments
4
votes
Vote
Slack Intrgration
Planned
John
●
Events / Hooks
●
Comments:
1
●
Reply
3 years
ago by
Paul P.
3
votes
Vote
Allow Ticket Attachments to be Physically Deleted when a Ticket is Deleted/Trashed
Under Consideration
turner2f
●
Support Manager
●
Comments:
1
●
Reply
1 year
ago by
ProfoundIT
7
votes
Vote
Make the "Priorities" to be colored buttons for Support Tickets within ADMIN area
Under Consideration
turner2f
3 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
Ticket System - Dispaly Date of Creation/Update for closed tickets
Under Consideration
Sebastian
3 years
ago
●
No Comments
2
votes
Vote
Only clients with a client group can open tickets
Under Consideration
Michael
●
Support Manager
●
Comments:
1
●
Reply
2 years
ago by
Paul P.
3
votes
Vote
Support Tickets: Specify Ticket Contacts
Planned
ewh
●
Support Manager
18
votes
Vote
Support Tickets: Include attachments from Blesta admin to clients in their inbox
Completed
ewh
●
Support Manager
●
Comments:
12
●
Reply
2 years
ago by
Michael
16
votes
Vote
Allow Follow Up Timer Actions in HelpDesk Tickets
Under Consideration
CodiesLAB.Tech
4 years
ago
●
Support Manager
●
No Comments
3
votes
Vote
Ability to link to a hidden support department
Under Consideration
Cam G.
4 years
ago
●
Support Manager
●
No Comments
1
vote
Vote
Allow the universal module to create tickets or reminders
Under Consideration
Luis M.
●
Modules
●
Comments:
5
●
Reply
5 months
ago by
monney
3
votes
Vote
Staff is viewing / typing alerts per tickets
Under Consideration
Michael
1 year
ago
●
Support Manager
●
No Comments
1
vote
Vote
No CC option for tickets
Under Consideration
Suhesh
11 months
ago
●
Support Manager
●
No Comments
1
vote
Vote
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