Requests
Support Tickets: Include attachments from Blesta admin to clients in their inbox
Completed
Whenever a support ticket is sent with an attachment to a client, please include the attachment in the customers inbox.
I know it has been discussed and I can understand and appreciate the concept when an attachment is sent to us as Blesta admins but we're never going to attach a virus and send it to our clients.
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
Some attachments may be too large to email. How do you suggest this is handled?
We have a task for this: https://dev.blesta.com/browse/CORE-3648
Thank you SO much for making this " planned " .
You can add support for Amazon S3 and S3 compatible storage providers for file attachment uploads.
For clarity . . .
Does this mean that the clients will receive ticket attachments from the admin in their Blesta inbox within the support ticket ?
Will they also . . .
Receive the ticket attachments in their Gmail and Yahoo email addresses too ?
Or is it just going to appear
[ REPOST ]
For clarity . . .
Does this mean that the clients will receive ticket attachments from the admin in their Blesta inbox within the support ticket ?
- AND -
Will they also receive the ticket attachments in their G-mail and Yahoo email addresses too ?
Completed in v5.1.0-b1
Comments have been locked on this page!