Requests
Under Consideration
From the client invoice page, it would be helpful to see what services are related to each invoice. This will help assist the customer in making sure that they are paying the correct invoice for the service they wish to renew. The current method is to click on each invoice and view the PDF version. Then they have to make sure they click the correct one to pay after viewing the PDF. This has resulted in some invoices being paid incorrectly and the staff spending time to re-apply the payment transactions.
I like this idea
Which invoice page do you mean? If it's the one I'm thinking of when a client goes to pay an invoice, the line items should be shown. When Blesta generates invoices for recurring services, the line item includes the Package Name and the service label. The label would be the domain in the example of a domain or hosting service, so it should be clear what service it is for.
Separately we are going to release an update that allows Viewing an HTML version of the invoice instead of having to download the PDF, which will show the same information. Maybe that will satisfy this request? That should be in version 5.11 per CORE-3762, the feature is in review.
From the client page, when they view invoices it does not give them any detail as to what service it is related to. When they click on the carrat symbol it will just show the related transactions.
This is an example of what is seen from their page: https://ibb.co/3MR9vdD
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