Requests | Blesta

Requests

Ability to re send service welcome emails

ewh shared this idea 5 years ago
Planned

The ability to resend the welcome email for each service through the client area on the staff side or allow the customer to click a link within their account and make it a 'self serve' feature. I personally can't see why the client couldn't have the ability to do this themselves.

I could see this as an email sent to them or give them the option to download a PDF with the details of their service welcome email.

Comments (3)

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the third party plugin "Resend Welcome Email" is not feet your need ?

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I will look at the plugin. I was really hoping to see this as a CORE feature too as I feel it is a very important thing for a billing system to have standard.

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I've updated https://dev.blesta.com/browse/CORE-1786

What do you think of the idea of generating a new welcome email but pre-filling it into a form so that staff can review/edit prior to sending it to the client? Since some service meta data may be inaccurate or missing, it would allow staff to edit the email before sending it off if desired.