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Requests

Email On Service cancellation

Joseph H shared this idea 2 years ago
Completed

We have had a repeating issue where a Hosting service is cancelled a for 2 weeks and a clients needs to pay to get it reactivated. We store backups only for 7 days so clearly we will fail to service the client again.

It would be nice to nitify a client when the service has been cancelled and even if when the service has been scheduled for cancellation we need to send an email with the specific date of cancellation.

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This was completed for 4.9, per https://dev.blesta.com/browse/CORE-1912