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Category Support Manager
Tags Manually Designate tickets
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Need the ability to MANUALLY RE-allocate a ticket to any account

turner2f shared this idea 8 years ago
Completed

Can you please make it so that we can MANUALLY RE-allocate a ticket to any account ?

Sometimes these tickets are posted and stuck outside of an account by a NEW person that does not already have an account yet.

5 I like this idea

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espse ● 7 years ago

Really helpful, specially for clients that don't know how to properly communicate using a ticket helpdesk

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