Requests
Support PIN
Client can generate a Support Pin
Pin will expire after x hours automatically (You can set the number of hours from the settings)
You can deny admins from clicking through to the client's profile once the pin has expired (This is optional in the settings)
You can make PINs automatically expire once the admin has clicked through to the client's profile (This is optional in the settings)
You can choose which admins have super admin privileges which will allow you to see all support pins, delete expired support pins, and unexpired and expired support pins
Choose the length of the security pin in settings, allowing you to create a pin of any length
Show support pin on client summary page in admin area
Hide the support pin link from the navbar
Disable / Enable the generate PIN button in the client area
Enable Pin Show in Side Bar OR Support Menu OR Both
Dashboard Widget
Hide full pin
Pin Tool Tip
Contact Limitation to access or change the pin
Showing error when staff don't have permission
Multi-Active Pin
Pin Encrypted
Staff required approval or pin to access all client data
Time-based agents limit for accessing client data
Auto change password option after staff sees client password
Hide Client Service Password
Allow your support team can access client data when a client ticket is assigned to them
Have you looked at this free 3rd party support pin plugin? https://marketplace.blesta.com/#/extensions/98-Support%20PIN
Comments have been locked on this page!