Requests
Category
Events / Hooks
Under Consideration
Concerning the Search Funnel for the "Support Manager" . . .
( For the client front-end ) - Please add " Departments " and " Date ranges " as filters .
AND . . .
( For the admin back-end ) - Please add " Client " and "Date ranges" as filters .
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This feature request to add department and date range filters to the Support Manager's search functionality is a valuable enhancement. Implementing these filters would streamline ticket management for both clients and administrators, improving efficiency and user experience. It's encouraging to see this suggestion under consideration, and I hope it gains the necessary support for implementation.
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