All Ideas

Name field for non-customer tickets

Under Consideration Vincent S. 2 months ago ● Support Manager ● No Comments

2 votes

Vote

Enhance Support Manager Functionality

Under Consideration Jon M. ● Support Manager

1 vote

Vote

Optional Ticket thread when replying

Under Consideration David W. 2 months ago ● Support Manager ● No Comments

2 votes

Vote

Option for clients to select the service for which they are opening the ticket and list the servic

Planned Suhesh ● Support Manager

14 votes

Vote

Option to delete a ticket which is not needed like spam mails

Completed Suhesh ● Support Manager

1 vote

Vote

Service Specific Ticket

Planned CodiesLAB.Tech ● Support Manager

11 votes

Vote

Config Option: Default Support Department

Under Consideration Sebastian 1 year ago ● Support Manager ● No Comments

2 votes

Vote

New Ticket Autoresponder

Under Consideration Starburst S. ● Support Manager ● Comments: 3 ● Reply 1 year ago by MichaelCee

3 votes

Vote

The 'List-Unsubscribe' header add in All Email.

Under Consideration Tonette T. ● Support Manager ● Comments: 1 ● Reply 1 year ago by MichaelCee

2 votes

Vote

Links in support ticket should be opened in new tab

Under Consideration Muhammad J. ● Support Manager

3 votes

Vote

Mark ticket as spam and block sender in one go

Under Consideration Jon M. ● Support Manager

4 votes

Vote

Enable Oauth2.0 for Incoming Mail/Support Manager

Under Consideration Paul S. ● Support Manager

2 votes

Vote

Enable Oauth2.0 for Outgoing Mail

Planned zenki ● Support Manager ● Comments: 4 ● Reply 1 year ago by Paul S.

7 votes

Vote

Support Tickets: Specify Ticket Contacts

Planned ewh ● Support Manager

18 votes

Vote

Ticket Number Formatting

Under Consideration Markus S. 2 years ago ● Support Manager ● No Comments

5 votes

Vote

Requests