User Management System
We would welcome a user management system like in WHMCS. Here, a user has the possibility to give another user the authorisation to log into the other account via his own account without needing the access data, and to make changes to the product there, for example.
This function is very popular with agencies. The web hosting customer A has a customer account through which the web hosting package and the domain run. The agency has its own account and receives access rights for the customer account.
Now the agency can log into its own account and log in as customer A and make the corresponding settings.
In this way, the agency can of course gain access for client B, client C, D, .......Z without client A having to share their own access data and the agency only has to remember the access data from their own account.
If client A cancels the contract with the agency, he can simply revoke the agency's authorisation.