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Requests

Multiple Payment received emails being sent (GoCardless)

Alento shared this idea 3 years ago

Under Consideration

I am using the GoCardless module and my client is receiving multiple (3) emails when each invoice is paid by GoCardless.

GoCardless sends 4 web hooks to Blesta for each payment.

The actions triggering the web hooks are:

sending one when the payment is created,

submitted,

confirmed,

and paid out.

Blesta is sending identical Payment Received emails at # 2, 3, and 4.

I propose that the fix be that Blesta only sends out an email on receiving the web hook that confirms the payment (#3).