All Ideas

Include Ticket Attachments in the Client's G-Mail and Yahoo email accounts

Under Consideration turner2f 3 years ago ● Support Manager ● No Comments

2 votes

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Need Ability to Limit File Size and Restrict File Types from Upload

Under Consideration turner2f 3 years ago ● Support Manager ● No Comments

2 votes

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Support Manager Client tickets overview

Under Consideration Michael ● Support Manager

2 votes

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Improvement on filter on support

Under Consideration Michael 2 years ago ● Support Manager ● No Comments

2 votes

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Messenger system improvements

Under Consideration Chris ● Support Manager ● Comments: 1 ● Reply 10 months ago by tripletmaintenance

2 votes

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UX Improvements: Make ticket summary page AJAX aware / edit parameters in summary screen

Under Consideration Jon M. ● Support Manager ● Comments: 1 ● Reply 5 months ago by Jasmine W.

2 votes

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"Auto-Closed" tickets still have an "Open" status in Email Notifications

Under Consideration turner2f ● Support Manager ● Comments: 2 ● Reply 3 years ago by Ricky T.

1 vote

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Option to delete a ticket which is not needed like spam mails

Completed Suhesh ● Support Manager ● Comments: 2 ● Reply 6 years ago by Suhesh

1 vote

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Ability to link to a hidden support department

Under Consideration Cam G. 4 years ago ● Support Manager ● No Comments

1 vote

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Staff is viewing / typing alerts per tickets

Under Consideration Michael 1 year ago ● Support Manager ● No Comments

1 vote

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add a colum in the Open a ticket section for adding custom email address if no client Id is associat

Under Consideration Suhesh 10 months ago ● Support Manager ● No Comments

1 vote

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No Option to add alternate contacts while opening a ticket

Under Consideration Suhesh 10 months ago ● Support Manager ● No Comments

1 vote

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No CC option for tickets

Under Consideration Suhesh 10 months ago ● Support Manager ● No Comments

1 vote

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Support Form Hide description box and autofil subject

Under Consideration Christopher R. 4 months ago ● Support Manager ● No Comments

1 vote

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Enable Oauth2.0 for IMAP

Under Consideration zenki 3 weeks ago ● Support Manager ● No Comments

1 vote

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Requests