Requests | Blesta

Requests

Freshdesk For Blesta

Md.Mahmudul Hasan Tuhin shared this idea 3 weeks ago
Under Consideration

Client Area Features:

✔ Open New Ticket

✔ Manage Existing Tickets

✔ Fill Out Freshdesk Ticket Fields

✔ Attach Files To Ticket

✔ View Ticket Statistics

Admin Area Features:

✔ Display All Tickets Of Selected Client On Their Page

✔ View Ticket Content In Freshdesk

✔ Toggle SSL Verification

✔ Define Plugin Behaviour

✔ Allow Attachments

✔ Define Ticket Status Colours

✔ Run API Connection Test

Integration:

✔ Export New Tickets To Freshdesk

✔ Export Clients To Freshdesk On Tickets Creation

✔ Synchronize Ticket Responses Between Blesta And Freshdesk

✔ Transfer Ticket Fields Settings

General Info:

✔ Supports Multiple Attachments In Single Ticket Message

✔ Multi-Language Support

Comments (1)

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Hello - this is in my pipeline for plugins to complete freshdesk integration please reach out to us [email protected]