Requests | Blesta

Requests

Client and Group Assignment to Specific Staff Members

Anil kumar shared this idea 4 days ago
Under Consideration

Dear Blesta Support Team,

I hope this message finds you well.

I would like to request a feature enhancement in Blesta that would allow the assignment of specific clients and client groups to designated staff members. This feature would help streamline client management and improve service efficiency by enabling the following functionalities:

Client Assignment to Staff: The ability to assign a particular client to a specific staff member, ensuring that only the assigned staff member can manage and access the client's profile, billing information, and support tickets.

Client Group Assignment to Staff: The ability to assign entire client groups to specific staff members, limiting access to only those groups for better control and personalized service management.

This functionality would be highly beneficial for organizations seeking more structured staff-client relationships, ensuring better accountability, improved customer service, and enhanced data security.

Please let me know if such a feature is already available or if it could be considered for future updates. I would be happy to discuss this further and explore any potential custom development options if needed.

Thanks & Regards.