Staff Interface

4
Support Staff & Billing Pricing Items viewing elimination

The feature that would allow the support staff to see active services with due dates/expire dates but not seeing the pri...

Under Review Staff Interface 1 6yrs
4
Option to force 2 factor authentication for staff

A option to force enable 2 factor authentication for specific user groups such as staff and/or general users. Maybe even...

Under Review Staff Interface 1 5yrs
3
Allow service suspension/unsuspension without notifying the customer (for admins)

When manually cancelling a service in "/admin/clients/editservice/[client]/[service]/", you can enable or disable the op...

Under Review Staff Interface 0 2yrs
4
System -> Basic Setup / Health warning

I suggest if one of the settings in Settings -> System -> Basic Setup are 'Not Writeable' it causes the 'System Health w...

Planned Staff Interface 2 8yrs
2
Add service queue widget to admin area

In the admin area, it would be great to see some info about service queue. Queued items Failed queue tasks. Last attempt...

Under Review Staff Interface 2 1yr
5
Ability to remove Staff Members permanently

Add the ability to remove staff members permanently, not just deactivate their accounts.

Declined Staff Interface 1 7yrs
4
More in-depth staff permissions for clients (EX. Being Able to restrict the last name, payments, add

I think having more options to restrict information to staff groups is needed. For example, let's say we have support st...

Under Review Staff Interface 0 3yrs
3
When invoices cannot be edited, allow cloning of cancelled invoice as basis for replacement invoice

In situations where invoices need to be cancelled, it would be nice to have a feature to clone a cancelled invoice as th...

Under Review Staff Interface 0 5yrs
3
Email Template - Change "From Email" on multiple templates

Change "From Email" of multiple email templates at once.

Under Review Staff Interface 2 6yrs
3
Add a column with the amount of active services on the Clients page.

It'd be pretty useful to be able to quickly see the amount of Active services a client has in the list of the Clients pa...

Under Review Staff Interface 0 3yrs
4
Option to mass change "from" email for system emails

Rather than manually changing each template's assigned email from the UI - There should be a setting to alter or overrid...

Planned Staff Interface 4 4yrs
4
Staff/Internal knowledgebase

Have a secondary knowledgebase for staff - Like company guides or useful cheatsheets we can store within the admin area!...

Under Review Staff Interface 3 4yrs
4
Client search filters

Add more options for client filters - Filter by Product/Service Filter by Payment method (Reason for this request) Filte...

Under Review Staff Interface 2 4yrs
4
add verified/unverified field to clients filters in admin side

from admin side, there are no way to know or filter unverified clients, so please add it to client filters. https://www....

Planned Staff Interface 1 5yrs
2
Email Templates - Automatic Text Version from HTML Version

Hi I wonder if there could be a global setting that would automatically create a text version of any email template base...

Under Review Staff Interface 1 1yr