Requests | Blesta

Requests

Need a WYSIWYG for the "Support Ticket System"

turner2f shared this idea 1 year ago
Under Consideration

Please add a WYSIWYG for the "Support Ticket System".

There is a WYSIWYG for the "Email Client" function, but not for the Support Ticket System .

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When the Support Ticket System sends out an email with a reply, the text is small, plain and has NO space height between the lines.

Comments (3)

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normally ticket is just text with questions answers , not sur why you will need the HTML tags?

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The support system supports Markdown, always has, no HTML. We are planning to use a markdown editor like stackedit.io and already have a task assigned for this at https://dev.blesta.com/browse/CORE-2299

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Awesome.

Thank you.