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Requests

make pay with credit as a gateway .

Mohamed Anouar Achoukhy shared this idea 7 years ago
Completed

A lot of providers offering payments system gateways. They also has the option to pay with credit . The pay with credit is shown with tge gateway list and is tottaly usefull for client . The actual behavior hase a little confusing and is not available in some order template .

Technically is easy to implement but it need some modification in parts of client area and order form .

I preffer show pay with credit is listed with the available gateway , this will add option to select in wich order i can offer the pay with credit .

Comments (5)

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Why not just enable the "automatically apply loose credits to invoices" or whatever that setting is called?

Once enabled it should apply as much credits as possible in the client's account. Leaving the client to pay out of pocket if required.

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this option is a killer feature .some client has credit but didn't want to renew some services, if we enable this all created invoices will be payed with the credit and service renewed auto, so we will come to complaint "why you have renewed this service ? i don't want it !!!"

"automatically apply loose credits to invoices"is feature that can be usefull in some case/situation but not for hosting market and industry .

also the feature has nothing to do with the request . we want to the apply credit as gateway and not as a separate option, big providers like ovh, internetbs, gogetssl ... ect has the same logic .

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In many instances credits are issued for prolonged service downtime/SLA violations by the provider.

Which is probably why it setupped as such (so people cannot abuse the system by canceling the service(s) to get new ones).

If people are acting like that instead of "I am sorry but I do not wish to renew this with my credits. Is it possible that I could get my credits back and have the service canceled?" then those are people who got to leave anyways...

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I think we added the ability to make a payment from credit manually after this was suggested. You can have the "Automatically apply loose credits" option disabled, and clients and staff can still manually pay invoices with credits, including during checkout on the order forms.. so I think this is solved.

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