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Requests

Disable $0 invoice for free products and services

fossxplorer shared this idea 3 years ago
Under Consideration

We need to be able to stop invoicing with the amount of $0 for free products and services.

The $0 can annoy many customers and customer trying out our products and services with a free instance might be annoyed and move away. That is not something we want :)

So an option to NOT INVOICE products and services that are free, i.e $0 invoice, is what we are asking for.

Thanks.

Comments (4)

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1

Make it as an option. For me, a free product or service should be invoiced. Even me as a client, I would like to receive them as proof that the service/product I received is free.

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2

Instead, what about invoicing it but not queuing it for delivery? So there is an invoice, that's marked paid automatically as happens now, but the invoice would not be emailed to the client? Thoughts? I think we would much prefer to do that, then to not invoice it at all.

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1

Since this would change the design of invoices, maybe have it as an optional feature, so people can invoice for 0.00 for accounting (I don't know if this is required by law in some countries), and then others can just not invoice for them.

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1

This is definitely that best way to do it! It'd be difficult to appease everyone with changing this so making it an option is the way to go!

Although a free product is a one time thing, I'm still undecided how many people actually get annoyed at a record of purchase of a free product?

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