All Ideas

Option for clients to select the service for which they are opening the ticket and list the servic

Planned Suhesh ● Support Manager

14 votes

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Option to delete a ticket which is not needed like spam mails

Completed Suhesh ● Support Manager

1 vote

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Service Specific Ticket

Planned CodiesLAB.Tech ● Support Manager

11 votes

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Config Option: Default Support Department

Under Consideration Sebastian 3 months ago ● Support Manager ● No Comments

2 votes

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New Ticket Autoresponder

Under Consideration Starburst S. ● Support Manager ● Comments: 3 ● Reply 5 months ago by MichaelCee

3 votes

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The 'List-Unsubscribe' header add in All Email.

Under Consideration Tonette T. ● Support Manager ● Comments: 1 ● Reply 5 months ago by MichaelCee

2 votes

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Links in support ticket should be opened in new tab

Under Consideration Muhammad J. ● Support Manager

3 votes

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Mark ticket as spam and block sender in one go

Under Consideration Jon M. ● Support Manager

4 votes

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Enable Oauth2.0 for Incoming Mail/Support Manager

Under Consideration Paul S. ● Support Manager

2 votes

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Enable Oauth2.0 for Outgoing Mail

Planned zenki ● Support Manager ● Comments: 4 ● Reply 10 months ago by Paul S.

7 votes

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Support Tickets: Specify Ticket Contacts

Planned ewh ● Support Manager

18 votes

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Ticket Number Formatting

Under Consideration Markus S. 1 year ago ● Support Manager ● No Comments

4 votes

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option to create a ticket for the staff to any email address and no need for them to be under one cl

Under Consideration Suhesh ● Support Manager ● Comments: 7 ● Reply 1 year ago by Markus S.

11 votes

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Support Form Hide description box and autofil subject

Under Consideration Christopher R. 1 year ago ● Support Manager ● No Comments

1 vote

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UX Improvements: Make ticket summary page AJAX aware / edit parameters in summary screen

Under Consideration Jon M. ● Support Manager

3 votes

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Requests