Time on notes
by Markus Simpson ยท 10 months ago
It would be helpful to have a time recorded with notes on clients, a time for when it was added, and when it was updated (and by who). If someone calls back for example, it would be helpful to know if they spoke to a colleague 10 minutes ago.
Comments (1)
Paul Phillips
Staff
2 weeks ago
The date a note was created and updated is stored, but notes are not threaded. Are you looking for a more threaded log? Or time tracking? What are you using these notes for specifically? If you're tracking time spent helping a customer, a time tracker with the ability to leave a note when logging time might be a better feature.
3 voters
Status
Under Review
Category
Staff Interface