Service Specific Ticket

by CodiesLAB.Tech · 6 years ago

Client can select the service he needs support for while opening a ticket.
Staff member can choose the service which is supported in particular ticket
The service section will have log of all tickets history that opened per that service.

Status Timeline
Planned — Oct 19, 2019
by Michael
Comments (3)
Michael Staff 6 years ago

Hi there,

Thank you for this request it's planned under the "Custom fields" task for the support manager you can find it here: https://dev.blesta.com/browse/CORE-450

Markus Simpson 2 years ago

Any update on this?

Markus Simpson 2 years ago

SPAM

11

11 voters

Status Planned
Category Support Manager