Need the ability to MANUALLY RE-allocate a ticket to any account

by turner2f · 9 years ago

Can you please make it so that we can MANUALLY RE-allocate a ticket to any account ?

Sometimes these tickets are posted and stuck outside of an account by a NEW person that does not already have an account yet.

Completed — Dec 3, 2019

by Paul Phillips

espse 8 years ago

Really helpful, specially for clients that don't know how to properly communicate using a ticket helpdesk

5 voters

Status Completed

Category Support Manager