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In progress keep on ticket

by Michael ยท 4 years ago

I think it would be nice if the ticket is in the "In Progress" status, replies keep you on the ticket.

For example: button like "Update" or "Update and Stay"

Or a checkbox and save.

Comments (2)
Paul Phillips Staff 4 years ago

So instead of returning to the ticket listing page, you can update a ticket and stay on the ticket? This would be useful if you are continuing to work the ticket.. and if the client replies, a message will still appear and you can click to load it.

Michael Staff 4 years ago

Correct mate

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3

3 voters

Status Under Review
Category Support Manager