Client Area Features:
✔ Open New Ticket
✔ Manage Existing Tickets
✔ Fill Out Freshdesk Ticket Fields
✔ Attach Files To Ticket
✔ View Ticket Statistics
Admin Area Features:
✔ Display All Tickets Of Selected Client On Their Page
✔ View Ticket Content In Freshdesk
✔ Toggle SSL Verification
✔ Define Plugin Behaviour
✔ Allow Attachments
✔ Define Ticket Status Colours
✔ Run API Connection Test
Integration:
✔ Export New Tickets To Freshdesk
✔ Export Clients To Freshdesk On Tickets Creation
✔ Synchronize Ticket Responses Between Blesta And Freshdesk
✔ Transfer Ticket Fields Settings
General Info:
✔ Supports Multiple Attachments In Single Ticket Message
✔ Multi-Language Support