Allow client to cancel order, And Remind for unpaid order
by Mohamed Anouar Achoukhy · 9 years ago
it would be nice to add option for clients to cancel their pending orders (the whole order and not some services) .
this maybe need to make change in the order plugin to inject a client
widget with their pending order, and add a button to cancel that order .
normally this can be done with a custom plugin , but the time we have is almost full .
a email reminder for client to pay their order will be also a nice feature .
Thread https://www.blesta.com/forums/index.php?/topic/7789-allow-client-to-cancel-order/
See CORE-2295
Status Timeline
Comments (5)
I'm going to mark this as Planned due to https://dev.blesta.com/browse/CORE-2295 however it does not include a reminder email for unpaid orders. I like the idea, but it should be a separate task. How do you expect this to work?
- New Order Email Template called something like "Order Reminder"
- Order Setting (Packages > Order Forms > Settings tab) for "Unpaid Order Reminder Email" Dropdown, select Never, 15/30 minutes, 1/6/12/24/48/72 hrs.?
Please complete your order today.
We know you're busy, so we saved the domains you left in your shopping cart. As of February 09, 2017. Log in and pay your unpaid order/Saved cart (but not paid)
https://requests.blesta.com/topic/abandoned-cart-reminder
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It looks like this has been completed for Blesta 4.11
Thanks for implementing this, Paul.
However, when a client clicks on the cancel button for any order, a warning message should be shown before performing the cancellation because sometimes a client accidentally cancels the orders
5 voters