Add Notification for Default Nameservers in DNS Management and Email Forwarding

by Vladimir · 1 year ago

Currently, when users select DNS management or Email Forwarding for their domains, and the domains are using a different set of nameservers, and then return to using DNS management or Email Forwarding, they’re unsure of the default nameservers. As a result, DNS management and Email Forwarding becomes nonfunctional, leading users to open support tickets. It would be helpful to have a small notification box in the DNS management or email forwarding section to inform users that their nameservers should be set to ns1, ns2, ns3.dnsowl.net for the DNS/email features to work properly. Another solution would be to disable the tabs altogether when users use other nameservers and a text to tell them to change them to the default ones, once done the tabs can be utilised.

Comments (1)
Michael 1 year ago

Great idea! Adding such a notice will help users avoid confusion, Chill Guy Clicker, and reduce unnecessary support tickets.

2

2 voters

Status Under Review
Category Domains