Ability to disable "Other Payment Amount" in "Make Payment" flow

by James Renken · 1 year ago

It's not uncommon for customers to get confused during the "Make Payment" flow: they'll check the checkbox to pay an invoice, also enter the amount due into the "Other Payment Amount" box, and then make a payment for twice the amount they intended.

We don't really have a need for customers to pay arbitrary / non-invoiced amounts, so we'd rather just hide the "Other Payment Amount" UI element. It would be nice to have an option to do this.

Status Timeline
Completed — Oct 8, 2026
by Paul Phillips
"Added in version 5.13"
Comments (1)
Paul Phillips Staff 2 weeks ago

There's an option for this, it was added in version 5.13, it's available under company settings as well as client group settings "Allow Client Payment for Credit".

1

1 voter

Status Completed
Category Client Interface