Ability to disable "Other Payment Amount" in "Make Payment" flow

by James Renken · 1 year ago

It's not uncommon for customers to get confused during the "Make Payment" flow: they'll check the checkbox to pay an invoice, also enter the amount due into the "Other Payment Amount" box, and then make a payment for twice the amount they intended.

We don't really have a need for customers to pay arbitrary / non-invoiced amounts, so we'd rather just hide the "Other Payment Amount" UI element. It would be nice to have an option to do this.

Status Timeline
Completed — Oct 8, 2026
by Paul Phillips
"Added in version 5.13"
Comments (1)
Paul Phillips Staff 10 minutes ago

There's an option for this, it was added in version 5.13, it's available under company settings as well as client group settings "Allow Client Payment for Credit".

1

1 voter

Status Completed
Category Client Interface