Requests | Blesta

Requests

Email On Service cancellation

Joseph H shared this idea 5 years ago
Completed

We have had a repeating issue where a Hosting service is cancelled a for 2 weeks and a clients needs to pay to get it reactivated. We store backups only for 7 days so clearly we will fail to service the client again.

It would be nice to nitify a client when the service has been cancelled and even if when the service has been scheduled for cancellation we need to send an email with the specific date of cancellation.

Comments (1)

photo
1

This was completed for 4.9, per https://dev.blesta.com/browse/CORE-1912